In that time we have experienced minimal down-time and any issues have been addressed in a timely manner by Mainframe Associates. Recently we experienced significant virus problems on our network, disabling most of our servers, print servers and individual workstations, but our Theos server was unaffected. Over the past twelve years Velcan has requested significant custom programming be done to tailor the software to our specific needs and Mainframe has been excellent at understanding our needs and providing the custom programming that we have required. Sincerely,

Wheaton has been using The Controller Series Software since 2000. We have used the same POS software for the past 14 years. When we started with Retailer Controller we were a small Mom and Pop operation. Now we are a multi-million dollar business. Retailer Controller software has grown and been enhanced over time so that I can’t for see outgrowing it. The programmers are able and willing to go the extra mile to customize everything we need and knowledgeable enough to suggest the things we overlook. We are thoroughly convinced we purchased the best software available then and now.